Information and Communication Technology is a combination of two technologies, namely Information Technology and Communication Technology. Information Technology is a combination of computer technology and communication technology while the load information is synonymous with telecommunications technology.
In this article discussed sundry about information and communication technology (ICT). Discussion grouped by common areas in ICT that can be seen from the aspect of management (management) of these areas. The area is Operation Management, Application Management, Network & Data Communications Management, Capacity Management, Performance Management, Availability Management, Problem Management, System Management, Security Management, Continuity Management, Change Management, Financial Management, Project Management, Risk Management, Compliance Management, Quality Management, Service Level Management, Strategic Management.
In this article discussed sundry about information and communication technology (ICT). Discussion grouped by common areas in ICT that can be seen from the aspect of management (management) of these areas. The area is Operation Management, Application Management, Network & Data Communications Management, Capacity Management, Performance Management, Availability Management, Problem Management, System Management, Security Management, Continuity Management, Change Management, Financial Management, Project Management, Risk Management, Compliance Management, Quality Management, Service Level Management, Strategic Management.
Although there are areas in IT can be grouped into the management area as above, but the amount or number of units of organization / work there do not need that much but a little. Here is an example of an existing unit with IT management areas that could or usually covered:
Operation Unit
Operation Management, Availability Management, Problem Management, Change Management, Continuity Management
Application Development Unit
Application Management
System Management Unit
System Management, Network & Data Communications Management, Capacity Management, Performance Management
System Security Unit
Security Management, Risk Management, Compliance Management, Quality Management
Project Management Unit
Project Management
Service Management Unit
Financial Management, Service Level Management, Strategic Management
The discussion in detail for each area that is in IT are as follows:
Operation Management
In the world of ICT, Operations Management is a very important area and is at the heart
of the overall ICT within an organization. It should be a very thorough, detailed and has a very high discipline to be able to manage this area. Every job needs to be regulated everything in detail and measurable. People who deal with this area needs to have a very high leadership.
Within this area are not too many standards or best practices that can be used as guidance in managing this area. Less is more reasonably refer to the principles of management in general.
Application Management
Areas of Application Management including most areas have a variety of methodologies, standards and guidelines, because of the area of Application Management was the main product produced by a collection of area IT computer programs that run the system. In the manufacture of computer programs used a variety of methodologies, such as the SDLC (Software Development Life Cycle), OOP (Object Oriented Program), Structure Programming and so on.
In the application development process, there are three main components, namely Software Engineering, Software Project Management and Software Assurance. Through a combination of all three is a good or bad a system generated.
Problem Management
Capacity Management
Capacity Management is a combination of Capacity Planning with Performance Management.
Is it true?
Sometimes people just questioning or talking just about Capacity Planning, do you often hear the question: "Does your company have done Capacity Planning ?" As if the Capacity Planning is a stand alone, but should apply the provisions of the Capacity Planning will be optimally successful if accompanied by
Performance Management activities.
Event Capacity Management aims to optimize performance and efficiency, and to make a financial investment-related planning. Capacity management is related to:
• Monitoring the performance and throughput or load on a server, server farm, or property
• Performance analysis of measurement data, Including analysis of the impact of new releases on capacity
• Performance tuning of activities to Ensure the most efficient use of existing infrastructure
• Understanding the demands on the Service and future plans for workload growth (or shrinkage)
• Influences on demand for computing resources
• Capacity planning - developing a plan for the Service
Definition of Capacity Management in ITIL V.3 is: [Design Service] The Process responsible for Ensuring that the Capacity of IT Services and the IT Infrastructure is Able to deliver agreed Service Level Targets in a Cost Effective and timely manner. Capacity Management considers all Resources required to deliver the IT Service, and plans for short, medium and long-term Business Requirements.
Network & Data Communications Management
Availability Management
Availability Management existence is usually closer to the Help Desk so the management
could be in the work unit Help Desk. Unit Help Desk usually work under Operation unit.
Problem Management
Problem Management existence is usually closer to the Help Desk so that management can
unit is in the Help Desk. Unit Help Desk usually work under Operation unit.
System Management
Management of the operating system from the mainframe, server, desktop
Security Management
ISO 27000
Continuity Management
BCP & DRP
Change Management
Financial Management
Project Management
Quality Management
Function Quality Management will determine the direction, stability and maturity of IT. Because of the function of Quality managemnt was the concept of Quality Assurance and Quality Control are applied. In the area of Quality Management Quality Assurance functions or personnel should be, while the functions of Quality Control implementation is delegated to the existing IT processes.
Strategic Management
The main task of the Strategic Management function is to create, manage and monitor the implementation of IT Srategic Plan.
Standard or Best Practices IT
There is a wide range of standard or existing IT best practices. Standards or best practices applicable and widely known in IT is like COBIT, SDLC, ITIL, ISO 27000, ISO 38500, NIST, and so on.
Operation Unit
Operation Management, Availability Management, Problem Management, Change Management, Continuity Management
Application Development Unit
Application Management
System Management Unit
System Management, Network & Data Communications Management, Capacity Management, Performance Management
System Security Unit
Security Management, Risk Management, Compliance Management, Quality Management
Project Management Unit
Project Management
Service Management Unit
Financial Management, Service Level Management, Strategic Management
The discussion in detail for each area that is in IT are as follows:
Operation Management
In the world of ICT, Operations Management is a very important area and is at the heart
of the overall ICT within an organization. It should be a very thorough, detailed and has a very high discipline to be able to manage this area. Every job needs to be regulated everything in detail and measurable. People who deal with this area needs to have a very high leadership.
Within this area are not too many standards or best practices that can be used as guidance in managing this area. Less is more reasonably refer to the principles of management in general.
Application Management
Areas of Application Management including most areas have a variety of methodologies, standards and guidelines, because of the area of Application Management was the main product produced by a collection of area IT computer programs that run the system. In the manufacture of computer programs used a variety of methodologies, such as the SDLC (Software Development Life Cycle), OOP (Object Oriented Program), Structure Programming and so on.
In the application development process, there are three main components, namely Software Engineering, Software Project Management and Software Assurance. Through a combination of all three is a good or bad a system generated.
Problem Management
Capacity Management
Capacity Management is a combination of Capacity Planning with Performance Management.
Is it true?
Sometimes people just questioning or talking just about Capacity Planning, do you often hear the question: "Does your company have done Capacity Planning ?" As if the Capacity Planning is a stand alone, but should apply the provisions of the Capacity Planning will be optimally successful if accompanied by
Performance Management activities.
Event Capacity Management aims to optimize performance and efficiency, and to make a financial investment-related planning. Capacity management is related to:
• Monitoring the performance and throughput or load on a server, server farm, or property
• Performance analysis of measurement data, Including analysis of the impact of new releases on capacity
• Performance tuning of activities to Ensure the most efficient use of existing infrastructure
• Understanding the demands on the Service and future plans for workload growth (or shrinkage)
• Influences on demand for computing resources
• Capacity planning - developing a plan for the Service
Definition of Capacity Management in ITIL V.3 is: [Design Service] The Process responsible for Ensuring that the Capacity of IT Services and the IT Infrastructure is Able to deliver agreed Service Level Targets in a Cost Effective and timely manner. Capacity Management considers all Resources required to deliver the IT Service, and plans for short, medium and long-term Business Requirements.
Network & Data Communications Management
Availability Management
Availability Management existence is usually closer to the Help Desk so the management
could be in the work unit Help Desk. Unit Help Desk usually work under Operation unit.
Problem Management
Problem Management existence is usually closer to the Help Desk so that management can
unit is in the Help Desk. Unit Help Desk usually work under Operation unit.
System Management
Management of the operating system from the mainframe, server, desktop
Security Management
ISO 27000
Continuity Management
BCP & DRP
Change Management
Financial Management
Project Management
Quality Management
Function Quality Management will determine the direction, stability and maturity of IT. Because of the function of Quality managemnt was the concept of Quality Assurance and Quality Control are applied. In the area of Quality Management Quality Assurance functions or personnel should be, while the functions of Quality Control implementation is delegated to the existing IT processes.
Strategic Management
The main task of the Strategic Management function is to create, manage and monitor the implementation of IT Srategic Plan.
Standard or Best Practices IT
There is a wide range of standard or existing IT best practices. Standards or best practices applicable and widely known in IT is like COBIT, SDLC, ITIL, ISO 27000, ISO 38500, NIST, and so on.
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